We aim to deliver orders within the Netherlands within 1-2 working days.
For orders in the Benelux, delivery usually takes 2-3 working days, depending on the destination.

Netherlands & Belgium: Free shipping from €75, otherwise €4.95.

Yes, once your order has been shipped, you will receive an email with a track & trace code to track your package.

We only deliver within the Benelux.

Once your order has been placed, the address cannot be changed. Please check your
information correctly before you check out.

Yes, we only sell 100% original and authentic products from
renowned brands that comply with European laws and regulations.

The ingredients list can be found on the product page. Do you have an allergy? Always check the ingredients before making a purchase.

Unfortunately, we do not offer samples of all fragrances. However, we do occasionally add a sample to orders, depending on availability.

Yes, you can return unused and unopened products within 14 days of receipt
return. Please note: the hygiene seal (the plastic casing or seal) of perfumes and other products must not be broken. For hygienic reasons, we cannot accept returns of opened or used products.

You have 14 days after receiving your order to register a return.

Please contact us directly at info@houseluxury.nl, and send photos of the
damaged product. We will provide a suitable solution.

You can reach us by email info@houseluxury.nl or via our contact form on the website

Please contact us within 48 hours of receipt and we will ensure prompt response
solution.

• iDEAL
• Credit card (Visa, Mastercard)
• PayPal
• Klarna
• Apple Pay
• Google Pay

Yes, we offer post-payment via Klarna. Choose this option at checkout.

Yes, sign up for our newsletter and receive exclusive discount codes and promotions regularly!

Enter your discount code at checkout in the 'discount code' field. The discount will be calculated immediately.

No, you can check out as a guest. But with an account you can order faster and you
view order history.

Click on 'Forgot your password?' when logging in and follow the instructions to create a new one
to set password.

Log into your account and go to 'My details' to adjust your information.

With an account you can:
● Faster checkout
● Track orders and view previous purchases
● Receive exclusive offers